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Returns: Since each order is custom-made to your individual preferences, we regret to inform you that we are unable to process refunds, cancellations, or returns once your order has been finalized.
Damages and Issues: In the event that your cup arrives damaged, please file a claim with the mail carrier to receive reimbursement.
Air Bubbles: Please note that air bubbles may form within the cup during the shipping process. This is a common and natural occurrence and does not affect the safety or quality of the product. As such, we do not offer replacements for items with air bubbles.
For questions please fill out contact form and we will answer you as soon as possible.
